This was the first time I or my 13 year-old long-haired cat, Eddie, had been to a pet groomers. He’d developed some mats that we couldn’t groom out so we made the journey from Stoke Newington. He was spectacularly nervous but the ladies at Pet Universe calmed him down wonderfully and did a great job sorting out his problems. I don’t know how they work their calming magic but very impressed and would certainly recommend. Big thank you from him and from me!posted on: 13/12/2015
First time with my dog Duchess at the saloon yesterday, amazing service, friendly staff and Duchess is super happy now.
Traveling all the way from Dalston in the bus has been worth it …
We will definitely be back.
I would highly recommend Svetlana and her team at Pet Universe. They always go out of their way to make sure that my dog is as comfortable as he can be. Bambou is quite cantankerous but they have shown him nothing but kindness and patience. They don’t scrimp on the products they use and Bambou always looks and smells great after his visits. Svetlana is also extremely knowledgeable about dog behaviour and has given me some good advice in the past.
My husband and I have known Svetlana now for over 8 years and in all that time she has shown only compassion, kindness, caring and professionalism on ALL occasions to ALL the animals in her care. Her premises is widely known for its high levels of hygiene. Svetlana is absolutely dedicated to ALL the animals in her care. I gave her a 5* rating but wish I could give her more.
Well done!!!posted on: 08/02/2015
Took my two stray cats to see Svetlana, Batty (about 9) would not let me comb his knots or touch his hind quarters at all but, Svetlana has a wonderfull way with cats and dogs and soon had him iin the bath and covered in soap suds! He looks lovely now and not a knot in sight ! Billy, my other boy is 18 and getting very frail, as with older cats his fur was becoming knotty and I believe not keeping him warm any more. After being groomed and given a nice warm soapy bath he now looks like kitten again and smells oh so sweet. A huge Thank you to you and your team Svetlana I am so glad I found you. !!!posted on: 17/12/2014