Dear Svetlana,

Musa and i would like to thank you and your team once again for doing a fantastic job. Its exactly what i wanted done. He is not looking no where like a 'bald monkey'!! I have got the next booking on 3rd December. Can't believe you guys are in so much demand, already people have booked for December. Well i am not surprised considering the extreme professionalism you and your staff display. Like i said before you now have a long term customer.

Many thanks once again and see you soon!

Hi,
we were abit worried about taking our dog for her first hair cut, as we have only had her a short time, but when we saw our little girl after your treatment we were so happy to see what you had achieved. she will never go any where else!

Thank you!!!

Svetlana and her team always have endless patience with our rescue cat Molly, who can be difficult with strangers at the best of times. She has a fairly long haired coat, and due to an injury received before we had her cannot reach the area at the bottom of her spine to groom it properly so can get fairly matted if she is not groomed properly. Molly has always come home beautifully clean and well groomed, and I can't praise all the staff at Pet Universe enough for the care that they show her above and beyond that you would expect from a grooming salon. Molly is a very important member of our family, and it speaks volumes that I entrust Molly to them on a regular basis.

I cannot recommend them highly enough!

Dear Svetlana
Hi, i would like to say what a marvellous job you did with my 4 month old persian. I was really amazed at before and after grooming and bath transformation. I had visited Shampooch in Enfield prior coming to you and i must say i was thouroughly disappointed with their services. They hardly spent 5 minutes with trimming of my kitten's bottom. The hour that you gave speaks for itself.

Now Musa can't stop cleaning himself, whereas prior he was struggling and his long fur would get in the way. Although it was a one hour journey to you, it was definitely worth it. I am happy and so is my Musa. You've got a customer for life!! I certainly won't be using anyone else for sure!

See you again and thank you and your staff.

Hello Svetlana,

I would like to say a Huge Thank You for taking care of my Bischon Chany today! Becouse we didnt groom her for long time it must have been a hard job for you,the result was brilliant, she looks soo cute and nicely groomed!!!

Thank you also for helping to arrange a pick up for Chany and the pink lead! You are the BEST! We'll see you in 6 weeks!!!

Thank you and your team!!!